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online cosmetic consultation

Frequently Asked Questions

Everything You Need to Know about Mermaid Smiles,
All in One Place.

About Us
General Dentistry
Cosmetic Dentistry
Invisalign®
Payments
About
Us
General Denitistry
Cosmetic Dentistry
Invisalign®
Payments

About Us

Where is Mermaid Smiles located?

Mermaid Smiles is conveniently located in the heart of Mermaid Beach, Queensland. Our clinic is easily accessible and offers a welcoming environment for all your dental and cosmetic needs. For more detailed directions or to schedule an appointment, feel free to contact us directly.

How can I schedule an appointment?
You can schedule an appointment by calling our friendly team at (07) 5629 7817, where we’ll be happy to assist you in finding a convenient time for your visit. Alternatively, you can use the “Request Appointment” feature on our website, which allows you to select your preferred date and time at your convenience.

Why are we different to other dental clinics?

At Mermaid Smiles, we strive to create a relaxing, spa-like atmosphere where you can feel comfortable and at ease. Our clinic offers a wide range of dental and cosmetic services, all tailored to meet your individual needs.
Do you offer emergency dental services?

Yes, we provide emergency dental care. Please call us as soon as possible, and we will do our best to accommodate you.

General Dentistry
How often should I visit the dentist?
We recommend visiting the dentist every six months for a check-up and professional cleaning. Regular visits help prevent dental issues and ensure your smile stays healthy.
What happens during a dental check-up?
During a check-up, we will examine your teeth, gums, and mouth for signs of decay, gum disease, or other issues. We may also take X-rays if needed and provide a professional clean.
What are dental fillings, and when are they needed?
Dental fillings are used to restore teeth damaged by decay. If you have a cavity, a filling can repair the tooth and prevent further damage.
How can I prevent cavities?
Maintain good oral hygiene by brushing twice daily, flossing regularly, using fluoride toothpaste, and limiting sugary foods and drinks. Regular dental check-ups also help.

Cosmetic Dentistry

What is cosmetic dentistry?
Cosmetic dentistry focuses on improving the appearance of your teeth, gums, and overall smile. This can include treatments like teeth whitening, veneers, bonding, and smile makeovers.
Are cosmetic dental treatments painful?
Most cosmetic dental procedures are minimally invasive and cause little to no discomfort. Our team uses advanced techniques and offers options to keep you comfortable throughout your treatment.
What are the benefits of teeth whitening?
A bright, radiant smile can make a lasting impression, and professional teeth whitening is one of the most effective ways to enhance your overall appearance. Our professional whitening treatments are designed to safely and effectively lift deep stains, restoring your teeth to a whiter, more vibrant shade.
Are cosmetic dental treatments covered by health insurance?
Most cosmetic treatments are considered elective and may not be covered by health insurance. However, we can help you explore payment options like Denticare and Total Lifestyle Credit (TLC).
Invisalign®

What is Invisalign® and how does it work?

The best way to know if Invisalign® is right for you is to book a consultation with Dr. Anna Williams. She’ll assess your dental concerns, discuss your goals, and create a tailored treatment plan to suit your needs and lifestyle.

Who Makes an Ideal Invisalign® Patient?

Invisalign® suits all lifestyles – whether you’re a teen, professional, parent or retiree – offering a clear, convenient way to straighten your smile. With pre-programmed trays and quick monthly check-ins at Mermaid Smiles, there’s no need for lengthy adjustment appointments. 

Invisalign® for Men.
Invisalign® at Mermaid Smiles offers a discreet, hassle-free way for men to straighten their smile. The clear, removable aligners fit easily into your routine and let you eat, brush and floss without fuss—perfect for a confident smile that suits your lifestyle.
Living and Eating With Invisalign®.
One of Invisalign®’s biggest perks—besides being clear—is how easily it fits into daily life. Simply remove your aligners to eat what you like and maintain your usual brushing and flossing routine.
How often are check-ups needed during treatment?
Check-ups every 6 to 8 weeks help monitor your progress and provide new aligners, ensuring your treatment stays on track.
What happens if I lose an aligner?
If you lose an aligner, contact us straight away. You may need to wear the previous one until a replacement is ready. Staying in touch helps keep your treatment on track.
Payments
Do you accept health fund cover?

Yes, Mermaid Smiles proudly accepts all health funds, making it easier for patients to access quality dental care with minimal out-of-pocket expenses. We offer the convenience of on-the-spot claims through HICAPS, allowing you to process your rebate instantly at the time of your appointment. This means you can enjoy a seamless, hassle-free experience without the need to submit paperwork or wait for reimbursements. 

Are payment plans available?

At Mermaid Smiles, we believe everyone deserves a confident, healthy smile, and we’re dedicated to making quality dental care accessible to all. To help you achieve your smile goals without financial stress, we offer a variety of flexible, interest-free payment options. This means you can receive the treatment you need now and comfortably spread the cost over time.

 

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OFFICE HOURS

  • M 8:30 am – 5:30 pm
  • T 8:30 am – 7:00 pm
  • W 8:30 am – 5:30 pm
  • T 8:30 am – 7:00 pm
  • F 8:30 am – 5:00 pm
  • S By Appointment Only
  • Call for Emergency Appts

Dental Services

CALLBACK REQUEST

Request a callback from Mermaid Smiles, and we’ll reach out!